Customer Support Request
Need Help? We're Here for You!
If you have any issues with our services, please fill out the form above with your details, select the service, and upload your invoice. Our executive will reach out within 24 hours, and we aim to resolve your complaint within 48 hours.
FAQs
Q1: How do I book a service with your company?
Answer : You can call our customer support or book directly through our website. Once we receive your booking, we will assign a qualified technician and schedule a convenient time slot for your service.
Q2: What services do you provide?
Answer : We currently offer a wide range of home services, including:
Air Conditioning
Pest Control
Painting
Modular Kitchen
Home Cleaning
Carpentry
Plumbing
Technician Services
Electrician Services
Our experienced professionals ensure top-quality work at affordable rates.
Q3: How does your service process work?
Answer : Once we receive your service request, our team:
Confirms the booking and assigns a technician.
Schedules a time slot based on your convenience.
Our technician visits your location and completes the work with utmost care and quality.
After completion, we generate an invoice for the service.
Q4: How can I register a complaint if I face any issue?
Answer : If you encounter any problems, please visit our Support page, fill out the complaint form by providing your details, selecting the service, uploading your invoice, and describing your issue. Our executive will contact you within 24 hours, and we aim to resolve your complaint within 48 hours.
Q5: Do I need to upload my invoice to claim warranty?
Answer : Yes, uploading your invoice is mandatory for claiming warranty. Without a valid invoice, warranty requests cannot be processed.
Q6: In what situations can I claim warranty?
Answer : We provide warranty only for the specific work or parts that we have serviced or replaced during your booking. The warranty does not cover other parts, components, or issues that were not part of our service.
✅ You can claim warranty if:
The work we performed shows issues or defects within the warranty period.
The part we replaced develops a fault covered under warranty terms.
🚫 The warranty does not cover:
Any unrelated parts or components of the appliance or system.
New issues that were not part of the original service.
👉 If you experience a new problem that is not related to our completed work, you will need to register a new complaint, and standard service charges will apply for diagnosis and repair.
📌 Please note: Uploading your valid invoice is mandatory to claim any warranty.
Q7: How long will it take to resolve my complaint?
Answer : After you register your complaint, we will contact you within 24 hours, and we strive to resolve all complaints within 48 hours.
Q8: What should I do if I want to reschedule my service appointment?
You can call our customer support or send us an email with your booking details and preferred new date/time. We’ll do our best to accommodate your request.
Q9: Do you provide a bill for every service?
Answer : Yes, we provide a proper invoice for every completed service, which is necessary for warranty claims and future reference.